For MetaTrader 4 (MT4) cent accounts, closed-position records older than 14 days are automatically archived without prior notice. Once archived, these records cannot be restored.
Which records are affected?
The table below explains what is archived and what remains visible.
| Record type | Effect |
|---|---|
| Closed-position records older than 14 days | Automatically archived and cannot be restored |
| Open positions | Unaffected and remain visible |
| Balance records | Unaffected and remain visible |
| Credit records | Unaffected and remain visible |
This process archives historical records; it does not close or archive the trading account itself.
How do I keep a copy of my trading history?
Export your account statement before the records are archived:
- Open MT4 and log in to your cent trading account.
- Select Account History.
- Right-click within the tab and select the reporting period.
- Right-click again and select Save as Report or Save as Detailed Report.
- Choose a file name and save location, then select Save.
The report preserves the history included in the export. Exporting it does not prevent automatic archiving.
What if my closed-position records have already been archived?
Archived records cannot be restored. Check any statements or reports you saved before the archiving took place.
Need more help?
If records appear to be missing outside the conditions described above, email info@ultimamarkets.com from your registered email address.
Include your trading account number, the relevant trade dates and order numbers, if known.
