The account-opening review is completed within 1 business day after all required documents are complete. If your submission is incomplete, you must provide the outstanding documents before this timeframe applies.
Your account-verification result and trading-account login information are sent to your registered email address.
What should I check while waiting?
Check your registered Inbox, Spam and Junk folders for:
- The review result.
- A request for additional documents.
- Your trading-account login information.
If additional documents are requested, submit them according to the instructions provided.
What if more than one business day has passed?
Check that all required documents were submitted and that no further information has been requested. If your complete submission has exceeded the stated timeframe, contact Customer Support.
Need more help?
Email info@ultimamarkets.com from your registered email address.
Include:
- Your registered full name and User ID, if available.
- When you completed the document submission, including the time zone.
