You can complete the registration process and receive your Client Portal login credentials even if you have not yet submitted your Proof of Identity (ID) and Proof of Address (POA). However, some Client Portal and trading account features will remain unavailable until the required documents are submitted and verified.
What Can I Do Before My Documents Are Verified?
After completing registration, you can:
- Receive your trading account details.
- Deposit funds into your trading account.
However, your account will have limited functionality until your verification is completed.
What Happens After I Submit My Documents?
Your account access will be updated as your documents are verified:
- ID verified: Your trading permission will be granted, allowing you to trade.
- POA verified: You will be able to withdraw funds from your trading account.
Important
To access the full features of your Client Portal and trading account, you must submit the required verification documents and complete the verification process.

