You can deposit using a credit or debit card through the Client Portal, if this payment method is available for your account. Complete any payment verification requested by your card issuer.
Before you start
Make sure:
- The card is in your own name, matching your Ultima Markets account.
- Your card is valid and supports online payments.
- You can complete your card issuer’s verification, including receiving a one-time password (OTP) if requested.
Steps to deposit using a credit or debit card
Follow these steps to submit your payment:
- Log in to the Client Portal and select Deposit.
- Select the trading account number you want to fund.
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Enter the deposit amount, then select Continue.
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Select Credit/Debit Card, then Continue.
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Select Pay Now.
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Enter your card details, then select Deposit.
- Follow the payment gateway’s instructions.
- Enter the OTP provided by your card issuer, if prompted, to authorize the payment.
After authorization, your deposit will be submitted for processing. Authorization does not necessarily mean the funds are immediately available in your trading account.
What if the credit or debit card option is unavailable?
Check the payment methods displayed for your account. Availability depends on your account and the payment channels supported. Select another available method if needed.
What if I do not receive the OTP?
Contact your card-issuing bank to check the verification issue. The card-payment OTP is provided by your card issuer.
What if I cannot complete the payment?
Check that your card details are correct, your card supports online payments and you have completed the requested verification.
If funds were deducted, check your deposit status before attempting another payment.
Need more help?
Email info@ultimamarkets.com from your registered email address. Include:
- Your trading account number.
- The deposit date, amount and currency.
- Your Deposit Order Number, if available.
- A screenshot of the error and payment proof if funds were deducted.
Do not include your full card number, card security code or OTP.
