When opening an account, you must provide documents that verify your identity and address in accordance with applicable Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) requirements.
If your identity document already includes your address, you do not need to provide a separate address document.
Identity Document Requirements
Provide one of the following:
- National ID card — front and back
- Passport
- Driver's license
- Residence permit
Your identity document must:
- Clearly show your name
- Clearly show your date of birth
- Clearly show your ID, passport, or driver's license number
- Clearly show the expiry date
- Show your photo and personal details clearly
- Include all four corners of the document
- Not be cropped
Address Document Requirements
Provide one of the following:
- Utility bill
- Bank statement
- Proof of residence issued within the last 6 months
Your address document must:
- Clearly show your name
- Clearly show your address
- Be issued within the required validity period
If you use an ID card that clearly contains your address information, you can upload the ID card in the POA Authentication section instead of providing a separate address document.
Important Conditions
Submitted documents must:
- Be clear and readable
- Show the applicant's name and photo clearly where applicable
- Be complete and uncropped
- Be original and unedited
We do not accept:
- Black-and-white photos of documents
- Edited or altered documents
- Handwritten documents
